JSAW Mastectomy Designs does not rent, sell, or share personal information about you with other people, except to provide products or services you have requested.
We do not provide any of your personal information to the people we sub contract our work except such information that we think is necessary in the making of your product. All information, including your digital pictures you send us, is printed, filed in your personal physical file, and then deleted from our computer.
JSAW Mastectomy Designs may update this policy from time to time. When significant changes are made about how we treat your personal information, we will send you an e-mail to the e-mail address you supply us or post a change of policy notice on our site.
Answers To Frequently Asked Questions
1. Your mastectomy clothes are cut and sewn in Manitoba, Canada using the fabric and color you choose. If for any reason your choices are not available, we will notify you before we cut and sew your garment.
2. Your measurements and options are kept on file (and not shared with any 3rd party) so it’s even easier to order the second time.
Darlene, Manitoba
"The front opening sports bra has just been so wonderful and comfortable to wear following my lumpectomy on "Sally". I can close it without reaching and pulling with a sore side and it goes over the bandages and tapes very nicely. It gives a certain amount of support, yet doesn't make me feel "bound". AND IT FITS ME. Two months later, I still love to wear it, and am looking forward to getting my second one."
3. Every mastectomy garment is custom made to order and is ready in just 4-8 weeks from the time we receive your order. The time frame for when you get your garment will vary somewhat, dependent on the shipping you choose and how fast your garment will go through the customs of your country. Products such as the books and comfort blankets and pillows we
try to ship out within 24-36 hours, except on the weekends when there is no postal service.
4. All products are shipped by parcel post, unless if you specifiy otherwise in an email to us. Shipping costs are a flat rate of $12.00 per order (retail orders only), not per item ordered. So the more you purchase at one time, the cheaper the shipping is for you.
5. All prices for our products are listed in US dollars. If you'd like to see the conversion rate to your country's currency, click this link. In Manitoba, the government will not assist with the finances of purchasing any other mastectomy garment than an actual formal mastectomy
bra. Check with your local governing authorities to see what their ruling is about this matter.
6. When you make a purchase in our online store you pay by credit card through a Yahoo E-commerce secure site. (We never see your credit card information; PayPal just notifies us when your payment has been successfully completed.)
Dawn, Ohio
"Thank you so much for my gowns, they're beautiful and fit great. I wish you and your business all the best. I hope to keep in touch, please send me any new catalogue or designs. I'm so grateful I'm not wearing a rag now. I hope those patterns help you in the future. There's so many of us who want nice things."
Our Guarantee: Your satisfaction is our aim and desire. If for any reason you are not satisfied with the quality or fit of your purchase simply tell us what the problem is. We will either ask you to return the product for correction (limited to one time correction) at our expense, send you a new garment at our expense if correcting the garment is not an option, or refund you your money.
