1. Your mastectomy clothes are cut and sewn in Manitoba, Canada according to the options you chose when you placed your order. If for any reason your choices are not available, we will notify you before we cut and sew your garment.
2. Your measurements and options are kept on file (and not shared with any 3rd party) so it’s even easier to order the second time.
"The front opening breast cancer recovery bra has just been so wonderful and comfortable to wear following my lumpectomy on "Sally". I can close it without reaching and pulling with a sore side and it goes over the bandages and tapes very nicely. It gives a certain amount of support, yet doesn't make me feel "bound". AND IT FITS ME. Two months later, I still love to wear it, and am looking forward to getting my second one."Darlene, Manitoba
3. Every mastectomy garment is custom made to order and is ready in just 4-8 weeks from the time we receive your order. The time frame for when you get your garment will vary somewhat, dependent on the shipping you choose and how fast your garment will go through the customs of your country. Products such as the books and comfort blankets and pillows we try to ship out within 24-36 hours, except on the weekends when there is no postal service.
4. Most of our products are shipped small packet air, unless if you specifiy otherwise in an email to us. Small packet air rate shipping takes 7-10 business days to arrive in Canada and the US. The shipping rate for the gift pack is $17.00 and the pillows are $10.00, angel/cherub pins and magnets are $3.00.
5. All prices for our products are listed in US dollars. If you'd like to see the conversion rate to your country's currency click this link. In Manitoba, the government will not assist with the finances of purchasing any other mastectomy garment than an actual formal mastectomy bra. Check with your local governing authorities to see what their ruling is about this matter.
6. When you make a purchase in our online store you pay by credit card through a Yahoo E-commerce secure site. You also have the option of calling us on our toll free telephone line (1 866-594-7435)to place an order with your credit card.
Dawn, Ohio
"Thank you so much for my gowns, they're beautiful and fit great. I wish you and your business all the best. I hope to keep in touch, please send me any new catalogue or designs. I'm so grateful I'm not wearing a rag now. I hope those patterns help you in the future. There's so many of us who want nice things."
Our Guarantee: Your satisfaction is our aim and desire. If for any reason you are not satisfied with the quality or fit of your purchase simply tell us what the problem is. We will either ask you to return the product for correction (limited to one time correction) at our expense, send you a new garment at our expense if correcting the garment is not an option, or refund you your money.